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CA - Communication Assistant V5
Key Features

Serverless Software application

Outlook Integration

Presence based call handling


For over 100 years as a company Panasonic has been developing product solutions to enhance the users experience and life quality. With the Communication Assistant Unified Communications productivity application suite V5, we have built a highly intuitive software suite that converges business telephony together with computer based presence, availability and a variety of collaboration tools. By looking at the way the customers are working we have simplified and enhanced the real-time communications for business telephony users anytime, anywhere, we are giving you the freedom to concentrate on what you do best. Regardless if this is using a softphone application, hardware device or a cordless device.

The Communication Assistant productivity software suite is a highly intuitive unified communications (UC) solution that blends easy point and click telephony together with presence, availability, Microsoft Outlook® integration, visual voice messaging and a variety of collaboration tools to simplify and enhance real-time communications for business telephony users.

With the advantage of server-less operation, Communication Assistant clients can connect directly to the telephone system. Supported on KX-NCP, TDE, NS, NSX and NSV Series models (check each system for full compatibility information).

Communication Assistant Basic

 

Communication Assistant Professional

For the everyday user, point and click telephony, combined with Microsoft Outlook Support is ideal for the occasional user who requires application integration.

 

For the more demanding users, the Intuitive point and click telephony – fully featured with Outlook & real-time presence indication, is the choice. Ideal for professionals who require real-time presence information on colleagues availability. 

 

 

Communication Assistant Supervisor

 

Communication Assistant Operator Console

When there is the need to monitor and manage telephony activities of group members easily. Ideal for team leaders, manager and those working in a help desk or small call centre operations.    For all companies having the need for easy Call Control (Drag & Drop) and centralized operations for incoming call handling, the Operator Console is a perfect solution. Intuitive and easy to control calls, user settings and call forward settings for example enhance the customer experience. 
 
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Service and Support

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

There are currently no key services available.

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

There are currently no other services available.

Specifications